Security Commitment

Datapad is built with security-first principles to ensure your business data remains protected at every level. Our comprehensive security framework combines technical safeguards, operational controls, and continuous monitoring to maintain the highest standards of data protection.

Zero Trust Architecture

Every request is verified and authenticated before accessing any data, with no implicit trust assumptions.

End-to-End Encryption

Data is encrypted in transit and at rest using AES-256 and TLS 1.3 industry-standard protocols.

Read-Only Access

Datapad only reads your data. We never modify, delete, or write to your systems.

Continuous Monitoring

24/7 security monitoring with automated threat detection and incident response.

How We Protect Your Data

Encryption Standards

Data in Transit

TLS 1.3 encryption for all API connections
Certificate pinning for secure communications
Perfect Forward Secrecy (PFS) protocols
Regular security certificate updates

Data at Rest

AES-256 encryption for stored data
Encrypted database backups
Hardware Security Module (HSM) protection
Automated key rotation and management

Industry Standards

All encryption implementations follow NIST guidelines and are regularly audited by third-party security firms to ensure compliance with the latest security standards.

Access Control

Authentication Methods

OAuth 2.0 and OpenID Connect protocols
Multi-factor authentication (MFA) support
Single Sign-On (SSO) integration
Session management and timeout controls

Authorization Framework

Role-based access control (RBAC)
Principle of least privilege enforcement
Granular permission controls
Regular access reviews and audits

Always review and update user permissions regularly. Remove access for team members who no longer need it and use time-limited access tokens where possible.

Compliance & Certifications

GDPR Compliance

European Data Protection Standards

Data processing transparency and lawful basis
Right to erasure ("right to be forgotten")
Data portability and access rights
Privacy by design principles

SOC 2 Type II

Independent Security Audit

Security control effectiveness verification
Availability and uptime guarantees
Processing integrity validation
Confidentiality protection measures

CCPA Compliance

California Privacy Protection

Consumer rights to know and delete personal data
Opt-out capabilities for data processing
Non-discrimination policies
Clear data processing disclosures

We maintain ongoing compliance through regular audits, policy updates, and staff training to ensure we meet evolving regulatory requirements.

Data Handling Practices

Data Collection

We only access data necessary for analysis and insights generation. No unnecessary data collection or storage occurs.

All data source connections are read-only. Datapad cannot modify, delete, or write to your original data systems.

Clear authorization required for each data source connection with detailed explanations of access requirements.

Data Processing

All data operations occur in encrypted environments with isolated processing for each customer.

Your data is never mixed with other customers' data during processing or analysis.

Data is used only for agreed analysis purposes and authorized business intelligence functions.

Real-Time Processing

Most data analysis happens in real-time without long-term storage, reducing data exposure and ensuring you always work with current information.

Your Privacy Controls

Data Access Control

Granular Connection Permissions: Control exactly which data sources Datapad can access
Selective Data Source Access: Choose specific databases, tables, or data ranges
Time-Limited Access Tokens: Set expiration dates for all data connections
Instant Access Revocation: Remove Datapad's access to any data source immediately

Data Retention Management

Configurable Retention Periods: Set how long analysis results and metadata are stored
Automatic Data Expiration: Automated deletion based on your retention policies
Manual Data Deletion: Delete specific data or entire workspaces at any time
Export Before Deletion: Download your analysis history before removing data

Transparency & Audit

Data Access Logs: Complete records of all data access and processing activities
Processing Activity Records: Detailed logs of what data was analyzed and when
Clear Privacy Policies: Transparent documentation of all data handling practices
Regular Security Updates: Ongoing communication about security improvements

Continuous Security Monitoring

24/7 Monitoring

Real-time threat detection and automated response
Security event logging and analysis
Regular penetration testing and vulnerability scanning
Continuous monitoring of all system access and activities

Incident Response

Documented response procedures for security events
Immediate containment protocols for potential threats
Stakeholder notification processes for relevant incidents
Forensic analysis capabilities and recovery procedures

Automated Detection

Our security systems automatically identify and respond to potential threats, often resolving issues before they can impact your data.

Human Oversight

Security experts monitor automated systems and conduct regular reviews to ensure comprehensive protection.

Security Best Practices for Users

Account Security

Always enable 2FA for your Datapad account to add an extra layer of security beyond passwords.

Create unique, complex passwords for your Datapad account and avoid reusing passwords from other services.

Regularly audit which data sources are connected and remove any that are no longer needed.

Check your account access logs periodically to ensure no unauthorized access has occurred.

Data Source Security

Only grant Datapad the minimum permissions necessary for your analysis needs.

Review and update connected account permissions quarterly or when team members change roles.

Remove Datapad's access to data sources you no longer analyze to minimize exposure.

Maintain current security patches on your source systems and databases.

Security Questions & Reporting

Security Inquiries

For questions about our security practices, detailed security documentation, or enterprise security requirements, contact our security team directly.

Email: security@datapad.io

Vulnerability Reporting

If you discover a security vulnerability, we appreciate responsible disclosure. Our security team will respond promptly to investigate and address any reported issues.