Your data is safe
with Datapad
Customer trust and data security are at the forefront of what we do. We follow industry security standards to ensure your data is always secure.
Enterprise-grade security
Used by individuals and teams at
leading organizations worldwide.
Compliance & certifications
Datapad is compliant with industry-leading standards including SOC 2 Type II and TX-RAMP, and is actively progressing toward GDPR compliance. All certifications are continuously monitored by our security team.
TX-Ramp
SOC 2
GDPR
How we protect your information
We do not store any data
We only store encrypted connection credentials to your data sources. Your actual data never leaves your systems - we connect securely and process everything in real-time without storing your sensitive information.
We never use your data to train AI
Your data stays private. No information is shared between customers. Everything remains isolated, keeping your business information confidential.
Data is encrypted in-transit and at-rest
Your information is encrypted when it's moving between systems and even when it's just sitting on our servers. This stops anyone from accessing or altering it without permission.
Ephemeral
Processing
Durable
Security
Ephemeral processing, durable security
We securely delete your processed data as soon as it's not needed. Short-term storage reduces risks and helps keep you compliant with data regulations. Your uploaded files are encrypted and retained so you can revisit or build on them later.
Roles based access control (RBAC)
Access is tightly controlled. Only the right people get access, reducing internal risks and ensuring accountability.
Trusted by security-conscious professionals
See what data privacy experts say about our security measures
Find a vulnerability in Datapad?
Please report it here.
Learn about our security measures
See details about Datapad security and compliance
Frequently asked questions
Where can I access your security certifications for audit purposes?
All our security certifications including SOC 2 Type II and TX-RAMP are available upon request. Please contact our team at hello@datapad.io for access to certification documents and audit reports.
Is my data stored?
We use ephemeral processing for your data analysis. Your processed data is securely deleted as soon as it's not needed. Your uploaded files are encrypted and retained so you can revisit or build on them later, but we never store your raw analytical data permanently.
Where is my data processed and stored?
Your data is processed in secure cloud infrastructure with data centers located in the United States. All data is encrypted in transit and at rest, and we maintain strict access controls to ensure your information remains secure.
Who can access my data?
Access to your data is strictly controlled through role-based access control (RBAC). Only authorized personnel with legitimate business needs can access your data, and all access is logged and monitored. We never share your data with third parties.
Does Datapad train models on my data?
No, absolutely not. We never use your data to train AI models. Your data stays private and isolated. No information is shared between customers, and everything remains confidential to your organization.
Can I delete all traces of my data?
Yes, you have full control over your data. You can request complete deletion of all your data at any time. We will remove all traces of your information from our systems within 30 days of your request, except where required by law.
How can I report a vulnerability in Datapad AI?
If you discover a security vulnerability, please report it immediately to our security team at security@datapad.io. We take all security reports seriously and will respond within 24 hours with next steps.
Still have questions?
Reach out to our team any time, or check out our FAQs.